Altos Web Solutions, inc. – 5725 Bravo Ave, Reno, NV 89506 USA
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Please refer our Refund policy
30 days from passing the acceptance test or from the date of our communication of the delivery date, in case of silence from the customer.
The guarantee restarts from the beginning when, within the active guarantee period, a bug or a new inconsistency with respect to the requirement document is detected.
In case of continuous malfunctions, the customer can request a full refund and, in the event of our disagreement, PayPal will evaluate the justifications of the customer and the seller to decide if the customer is entitled to a refund and to what extent.
PayPal is able to refund from our account even if we disagree.
See the related link paypal.com
We consider turnkey solutions when the price exceeds 150.00 USD.
The common roadmap is below although we are open to consider different customer proposals.
We consider a small adjustment when the quote is below USD 150.00.
We ask for payment in advance.
Our quote is valid for 3 working days unless otherwise specified.
After this deadline, the quote may be requested again because the price and delivery date may vary.
We only make estimates in USD.
Our internal policies do not allow us to enter the customer’s production environment.
When you provide us with your credentials, you are aware that the credentials pertain to your pre-production environment.
Credentials usually mean:
• WordPress access protection
• WordPress administrator
• FTP access